When you order something from rolluikonderdelen.nl, you can assume that it is a high-quality product. Every product is covered by the legal guarantee, which means that a product must do or be what you as a customer can reasonably expect of it. We also have our own guarantee; the rolluikonderdelen.nl guarantee plan, which entitles you to a guarantee period of at least one year. This depends on the product. In addition to our own guarantee and the legal guarantee, the manufacturer's guarantee also applies. This period can be up to three years. If there is a manufacturer's warranty, you can find this in the product's user manual. The guarantee period is indicated at product level on the website.

The rolluikonderdelen.nl guarantee plan:
- A guarantee period of at least 1 year
- The guarantee is effective from the date of purchase
- The product was purchased from rolluikonderdelen.nl
- You are entitled to a free repair or a new product
- This guarantee applies in addition to and without prejudice to the legal rights you already have as a consumer.

The guarantee does not apply to:
- Damage resulting from improper use
- Damage due to intent, or negligence
- Normal wear and tear
- Flat batteries

Should it emerge that the product cannot be considered for warranty (no warranty issue), the costs already incurred will be passed on. These costs consist of assembly and examination costs and shipping costs.