If your order is placed before 17:00 on working days, it will be offered to our carrier the same day. Should your order unexpectedly have a longer delivery time, you will be informed.

Shipping within the Netherlands and Belgium
You will receive an e-mail once your order has been paid. If you have not received a confirmation email within 30 minutes of payment, please contact us. Our parcels are sent within the Netherlands with PostNL. As soon as your order is offered to our carrier, you will receive an e-mail with a track and trace code via your e-mail address, with which you can track the delivery of your parcel. If you are not at home during the first delivery attempt, the parcel will be taken to a PostNL location near you on the next working day. Your parcel should be picked up here within a week. If you have not picked it up within this period the parcel will be returned to us, these return costs will be at your expense.

Save your parcel - Instabox
Due to bankruptcy of Instabox in November 2022, we can no longer offer this service. As soon as there is a good alternative to "sameday delivery", we will offer sameday delivery as a shipping option again. Apologies for this inconvenience.

Shipping costs Netherlands
For orders within the Netherlands with an order value up to € 50.00, the shipping costs are € 4.95. From € 50.00 the shipping costs are € 5.95. Above € 100.00 we take care of the shipping costs. If you order 2 items of less than €50.00 each, but the total remains between €50 and €100, shipping costs remain €4.95.

Shipping costs Belgium
For orders within Belgium with an order value of over € 200.00, we will bear the shipping costs, otherwise a contribution to the shipping costs of € 8.95 will be charged for Belgium.

Collection
When filling in your details, you can choose the option 'collect'. This is possible on working days from 8.30 a.m. to 5 p.m. at our warehouse in Lelystad, after receipt of your order we will contact you to arrange this.

Shipping outside the Netherlands and Belgium
When shipping outside the Netherlands and Belgium, we ask for a contribution to the shipping costs. These costs can be found in the shopping cart once your address details have been entered. On request we also ship orders outside Europe with DHL express, for more information and rates please send an email to [email protected].

Return shipments outside the Netherlands are at your own expense